Went to Best Buy today to get a new CD player for the gf’s car, something that she can connect her ipod to.
We had a model in mind but the sales guy sold us on a different model that was slightly cheaper but had the same features. They advertise free installation on purchases over $99 and we were spending almost $200.
Paid for the purchases and went to the installation bay to get it installed.
Turns out, their free installation doesn’t include the removal of the old stereo, $20 and it didn’t cover the installation of the additional ipod hookup, another $50, plus other incidental materials.
So this free installation was going to cost $80 and they didn’t have a harness which meant I would have to drive to another Best Buy to buy it and bring it back.
I can understand the cost of incidentals, the extra harness, but $20 to remove the old stereo, how is that not part of the free installation? Plus another $50 to hook up the ipod connector? You plug in the connector and you run it to the front of the dash. Also, how is removing the old stereo not part of the installation cost?
I’ve installed many car stereos before and that’s just ridiculous.
This wasn’t a custom setup, the guy tried telling me they had to secure it in the back and hook it up. Like plugging in a wire is securing it?
On top of that, he was rude. The installation guy is giving me attitude like I owe him a favor.
So I returned the radio and Best Buy Sucks!